Supporting all of our clients and their needs is at the forefront of what we do at Chelsea and we are dedicated to improving our products and services where required:
- We are not ‘only online’ – if you would prefer to speak to someone, please do not hesitate to contact us.
- If you require statements in larger font, please let us know.
- We do not charge for printed documents
- We build accessibility in our design systems, so that any new services we create will have the user’s experience at their core.
- Aiming to conform to Level AA against Web Content Accessibility Guidelines 2.1 (WCAG) standards.
- Including clients with accessibility needs in our user research so we can check our progress and receive vital feedback on our work. If you would like to be included, please email us at info@chelseafs.co.uk
There is always more that can be done, and we are working to improve. Everyone should feel empowered to save and invest with confidence.